Intellispace Solutions (“Company,” “we,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and process personal information when you visit our website intellispace.solutions (the “Website”), use our home automation services and products (our “Services”), or interact with us in any capacity.

 

By accessing our Website or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

 

This policy applies only to the Website and Services and does not extend to third-party websites, including those linked from our platform. We adhere to applicable privacy laws in India.

 

Please read this policy carefully to understand how we handle your personal information.

 

WHAT INFORMATION DO WE COLLECT?

 

We may collect and process the following personal information:

 

Information You Provide to Us:

We collect personal information when you voluntarily provide it to us during your use of our Website or Services. This includes:

 

• Name

• Email address

• Phone number

• Shipping and billing information

• Account login details

• Home automation service preferences

 

Information Collected When You Use Our Services:

When you use our Services, we may collect personal data in the course of providing home automation services or selling products. This includes:

 

• Contact details and communication history

• Purchase details and transaction history

• Information related to the configuration of home automation devices

 

Information We Automatically Collect:

We may also collect technical information automatically, such as:

 

• IP address

• Browser type and device information

• Operating system

• Pages visited and clickstream data on our Website

• Information about how you interact with our Services

This data is collected via cookies and other tracking technologies.

 

DO WE USE COOKIES?

 

Yes, we use cookies to enhance user experience, recognize repeat visitors, and collect aggregate data about website traffic. Cookies help us understand how users navigate our Website and allow us to improve our services.

 

You can manage cookie preferences by adjusting your browser settings to accept or reject cookies. However, disabling cookies may limit your access to certain features on our Website.

 

WHAT DO WE USE YOUR INFORMATION FOR?

 

We use the personal information collected for the following purposes:

 

1. To provide and improve our home automation services and products.

2. To process and deliver orders placed on our Website.

3. To communicate with you regarding your orders, account, or customer service inquiries.

4. To personalize your experience on our Website and Services.

5. To send marketing communications, including promotions and offers (with your consent).

6. To analyze and enhance the performance of our Website and Services.

7. To comply with legal obligations and protect our rights.

8. To respond to your feedback or comments about our Services.

 

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

 

We may share your personal information with third parties in the following circumstances:

 

1. Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, cloud hosting services, delivery partners). They are only permitted to use your information for the purposes outlined in this policy.

2. Business Transactions: In the event of a corporate sale, merger, or reorganization, your personal data may be transferred as part of the transaction.

3. Legal Obligations: We may disclose your information to comply with applicable law, protect our rights, or respond to legal requests.

4. Aggregated Data: We may share anonymized, aggregated data (which does not identify you personally) for marketing, analytics, or research purposes.

 

We do not sell, trade, or rent your personal information to third parties.

 

WHAT STEPS DO WE TAKE TO KEEP YOUR INFORMATION SECURE?

 

We take the security of your personal data seriously and use industry-standard measures to protect it. Personal information is stored on secure servers, and we use encryption and access control to protect against unauthorized access.

 

While we strive to safeguard your data, no transmission of data over the Internet or any other public network can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

 

DATA RETENTION

 

We retain your personal information for as long as necessary to provide you with our Services or as required by applicable law. If you request the closure of your account, we will delete your personal data, subject to any legal retention obligations.

 

YOUR RIGHTS

 

You have the right to:

 

• Access the personal information we hold about you.

• Request corrections or updates to your personal data.

• Request the deletion of your data under certain circumstances.

• Withdraw consent for marketing communications by adjusting your profile settings or contacting us at support@intellispace.solutions.

 

CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our Website or Services after any changes constitute your acceptance of the updated policy.

 

CONTACT US

 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@intellispace.solutions

Address: Intellispace Solutions, F. Residences, Balewadi, Pune 411045