Thank you for choosing Intellispace Solutions. We are excited that you’ve decided to explore our home automation services and products. Please carefully review these Terms of Use, which outline the terms and conditions governing your access and use of our services and website. By using our services, you agree to these Terms of Use and our Privacy Policy, which is incorporated by reference.
If you do not agree with these terms, please refrain from using our services.
01. INFORMATION ABOUT US
Intellispace Solutions (“we,” “us,” or “our”) is a provider of advanced home automation services and products designed to enhance your living spaces. We specialize in smart home installations, system integrations, and the sale of automation devices to improve comfort, security, and efficiency.
02. PURPOSE
The purpose of our services is to offer reliable and convenient home automation solutions, including consultation, installation, and support, as well as the sale of related automation products. By using our platform, you can browse, purchase, and manage your home automation solutions and devices.
03. ELIGIBILITY AND RESTRICTIONS
The services and products we offer are available to individuals aged 18 years or older. If you are under the age of 18, you must have a parent or guardian review these terms on your behalf.
04. SERVICES AND PRODUCTS
Our home automation services are designed to provide comfort, security, and energy efficiency in your home. We offer:
• Installation Services: Professional setup of home automation devices.
• Support Services: Ongoing support for system integrations and troubleshooting.
• Product Sales: Home automation products available for purchase on our website, including smart lighting, security systems, and smart thermostats.
While we strive to provide service in as many areas as possible, some services may not be available in all locations. Please contact us to inquire if your location is supported.
05. PRICE, PAYMENT, AND REFUNDS
Prices
The prices for our services and products are displayed on our website and may change from time to time. Once you place an order and receive a confirmation message, the price of your order will not change, except in the case of an obvious pricing error. In such a case, we will inform you as soon as possible to correct the issue.
Payments
You may pay for products and services using the payment methods provided on our website, such as credit or debit cards, or other approved payment options. All payments are securely processed. By placing an order, you agree that we may charge your selected payment method immediately.
Refunds
• Services: Refunds for services are evaluated on a case-by-case basis, depending on the nature of the service provided.
• Products: If you are unsatisfied with a product, you may request a refund or return within 10 days of purchase. Refunds are subject to our return policy, which may include conditions such as the product being unused, in its original packaging, and in resellable condition. Shipping and restocking fees may apply.
06. INTELLECTUAL PROPERTY
All content provided on our platform, including software, text, graphics, images, audio, video, and other materials, are the exclusive property of Intellispace Solutions or third-party providers. The content is protected by intellectual property laws.
You may not reproduce, distribute, modify, publicly display, or use any content without prior written consent from Intellispace Solutions.
07. USER SUBMISSIONS AND COMMUNICATIONS
Any feedback, suggestions, or communications submitted by you through our services, including emails and messages, are considered non-confidential. By submitting feedback or content, you grant Intellispace Solutions a non-exclusive, royalty-free, worldwide license to use, copy, modify, and distribute the content for any purpose.
You retain ownership of any intellectual property rights in your submissions, but you grant us the right to use them as part of our service enhancements or marketing efforts.
08. WARRANTY DISCLAIMER
Our products and services are provided on an “as-is” basis. While we strive to ensure the quality and reliability of our services and products, we do not make any warranties, express or implied, regarding their performance or suitability for your specific needs.
Intellispace Solutions disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
09. LIMITATION OF LIABILITY
Intellispace Solutions will not be liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our services or products.
In no event will our liability exceed the total amount paid by you for the services or products in the 12 months preceding the claim.
10. INDEMNIFICATION
You agree to indemnify and hold Intellispace Solutions, its affiliates, and their respective employees, officers, and directors harmless from any claims, damages, liabilities, and expenses arising from your use of our services or breach of these Terms of Use.
11. THIRD-PARTY LINKS AND EXTERNAL SITES
Our platform may contain links to third-party websites or services that are provided for your convenience. We do not endorse these sites, and we are not responsible for their content or practices. You access these third-party websites at your own risk.
12. TERMINATION
We reserve the right to terminate or suspend your access to our services at any time if you violate these Terms of Use or engage in fraudulent or improper conduct. Upon termination, you will no longer have access to your account, and all related information may be deleted without prior notice.
13. FORCE MAJEURE
Neither Intellispace Solutions nor you will be liable for any failure to perform due to circumstances beyond reasonable control, such as acts of God, natural disasters, governmental actions, or technical failures.
14. GOVERNING LAW AND JURISDICTION
These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved exclusively in the courts of Pune, Maharashtra.
15. MISCELLANEOUS
Failure to enforce any provision of these terms does not constitute a waiver of that provision. These terms represent the entire agreement between you and Intellispace Solutions, superseding any prior agreements.